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Know Your Customer (Korean Speaking)

Views : 1,662 2022-06-27 12:43
구인구직 1275354795
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Position
Know Your Customer (Korean Speaking)
Contact
AvanticeHR
Contact
Responsibilities:
-Initiates and processes KYC for customers who hit normal KYC verification triggers in order to ascertain their identities and be able to provide certain level of assurance to aid different stakeholders with their decision-making.
-Strictly adheres to the set KYC Policy and Procedures when performing customer verification in order to comply with the license requirements and to implement good business practices.
-Communicates with customers on document requirements and answer general KYC inquiries received by -Customer Service Team from customers in order to increase customer satisfaction (CSAT), first contact resolution (FCR) and service level agreement (SLA).
-Works together as a team, contributes towards successful communication and positive motivation in order to achieve individual and team KPI targets.

Requirements:
-University degree of any course, banking / business administration degree is a plus
-Required Language Skills: English and Korean
-Must be a native Korean speaker
-At least 1 to 2 years of relevant working experience.
-Knowledgeable of KYC/AML concepts and Best Practices
-Excellent analytical and problem solving skills
-Good judgment & decision making skills
-Meticulous/keen to details
-Good interpersonal relations skills
-Willing to work in shifting schedules 24/7
-Willing to work in Makati, Philippines
Link : avanticecorp,com
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